CANCELLATION POLICY: cancellation must be notified within 48 hours prior in writing to receive a full refund. In case of cancellation notified from 48 hours prior to the tour departure the tour operator will give to the customer the following options: voucher for the tour or activity that can be used by a third party, voucher for the tour or activity that can be used in a different date (to be agreed), refund of the 70% of total amount. If you have not cancelled your reservation and are not present at the agreed time of your tour you are not entitled to a refund.
Piazza dei Cavalleggeri 8, 50123, Firenze 1 - 50122 Firenze